Frequently Asked Questions

How do I access Mobile Tickets?
When should I arrive and what should I expect?
How do I get through security lines faster?
What items are NOT permitted in the venues?
What is GalaPro?
Are the Orpheum Theater and Holland Performing Arts Center accessible to patrons with special needs?
Does Ticket Omaha accept cash, checks, or credit cards?
Does Ticket Omaha hold tickets or have a Will Call window?
What happens if I lose my tickets?
It looks like the seats I've ordered are not together. How can I be sure?
How do I choose my seat?
Where do I park?
Is there a dress code?
May children attend a show?
Is there a lost and found department?
I'd like to learn more about the Holland Center and Orpheum Theater.
Does Ticket Omaha offer gift certificates?
How will I know if a performance has been canceled?
May I return or exchange my tickets?
Who should I contact if I have trouble ordering online?
What are partial view seats?
Is this website fully secure?
What are Ticket Omaha's Hours?