Entry Inspections
Omaha Performing Arts is committed to providing the highest standard of safety. All guests entering the Holland Center and Orpheum Theater will be required to pass through metal detectors upon arrival. Guests are also subject to visual and bag inspections. Lobbies open 90 minutes prior to events. Lines can often get congested with last minute arrivals. Plan on arriving early to avoid lines and allow enough time to pass through security and find your seats.

The following items are not permitted into the Holland Performing Arts Center and Orpheum Theater:

• Water bottles
• Pocket knives
• Laptops or tablets
• Large bags or back packs larger than 14” x 14” x 6"
• Professional cameras (4” or greater)
• Video recording
• Audio recording
• Laser pointers
• Outside food or drink
• Hard coolers or similar containers
• Sealed packages of any kind
• Noise making devices of any kind (i.e. bells, whistles, horns, etc.)
• Alcohol
• Illegal drugs
• No weapons of any kind, including lawfully concealed firearms 
• Selfie-sticks or other telescopic devices
• Flags, banners or signs
• Animals (unless a service animal)
• Any materials constituting unauthorized advertising or promotion
• Drones (UAS-Unmanned Aircraft Systems) or other model aircraft
• Hover boards
• Any other items deemed inappropriate or dangerous by O-pa security

Arrive early. Lobbies open 90 minutes prior to events. Lines can get congested with last minute arrivals, make sure you allow extra time to arrive, pass through security and find your seats.

If you chose your ticket delivery option as mobile you will need to download the Ticket Omaha App. Simply login with the same account you used when you purchased your tickets. Go to "My Tickets" in the navigation and click on the event you are looking for. Your tickets will appear twenty four hours prior to performance. 

The GalaPro app allows attendees to not only see and heart the show, but also understand what is being said on stage with closed captioning for select Broadway shows. The app is specially designed to respect the rules of theater. Airplane mode is on, so there will be no phone calls and a black screen with red font ensured there are no bright lights to disturb anyone. DOWNLOAD INSTRUCTIONS HERE

In-person: 
Monday-Friday: 10 AM to 5 PM
Saturdays/Sundays: Closed

Ticket Omaha Box Office
Ground floor, Holland Performing Arts Center
1200 Douglas Street
Omaha, NE 68102

The ticket window opens 90 minutes before performances. 

Phone: 
Monday-Friday: 10 AM to 6 PM
Saturdays/Sundays: Closed

Toll-free: 866.434.8587
Locally: 402.345.0606

Ticket Omaha accepts cash, checks,MasterCard, Visa, American Express and Discover. There are First National Bank ATMs in the lobbies of both the Orpheum Theater and Holland Performing Arts Center. Ticket Omaha does not accept checks on the day of the performance.

Tickets held with Ticket Omaha may be picked up at the Box Office inside the Holland Center, located at 1200 Douglas Street. Walk-up hours are Monday through Friday, 10:00 a.m. to 5:00 p.m., and Saturdays, noon to 5:00 p.m. 

On the day of the performance, tickets will be transferred to Will Call inside the venue where the performance will be held. Will Call opens 90 minutes before the show.

Tickets purchased through Ticket Omaha that have been lost or stolen may be reprinted and held at Will Call upon request. You may also pick up during normal business hours at the Ticket Omaha office, located inside the Holland Center at 1200 Douglas Street. Be sure to bring your credit card or a valid ID with you as proof of purchase.

In general at the Holland Center and Orpheum Theater, the seating is organized as follows:

• Odd-numbered seats are on the left side of the hall when facing the stage. (59 and 61 are together.)
• Even-numbered seats are on the right side of the hall when facing the stage. (58 and 60 are together.)
• Center seats are in the 100 level and numbered consecutively. (111 and 112 are together.)
• The letter in your seat number indicates your proximity to the stage. A is closest - Z is the farthest away.

You have the option of exploring every available seat in the house using the Select Your Seat online service, which displays in step two of the ordering process. You can also call to confirm whether or not your seats are together at 402.345.0606.

Yes! Ticket Omaha is proud to ensure that all performances and facilities are accessible to everyone under the criteria established by the Americans with Disabilities Act (ADA). 

• Accessible seating positions throughout the halls.
• Accessible parking adjacent to the theaters.
• Accessible restrooms.
• Accessible backstage accommodations for performers and technicians, including accessible entries, dressing rooms and restrooms.
• Hearing devices available for checkout in the lobby areas of the Holland Center and Orpheum Theater.
• American Sign Language interpretation may be arranged in advance of performances at both facilities.
• Guide and service dogs are welcome!
• Audio Description (AD) for patrons with vision loss is provided free of charge in collaboration with Outlook Nebraska, Inc. Audio Description is provided upon request for performances at the Holland Performing Arts Center and Orpheum Theater. Patrons may arrange Audio Description through Ticket Omaha at least two weeks before a performance. A descriptive preshow begins 20 minutes prior to curtain. For more information contact Ticket Omaha at ticketomaha@omahaperformingarts.org.

Have a special request? Please make it when purchasing tickets or contact Ticket Omaha toll-free at 866.434.8587, 402.345.0606 or email ticketomaha@omahaperformingarts.org.

It's easy to select your seating section - and often your exact seat - when you purchase tickets online.

If you'd like suggestions about which seats might suit your needs best, please call us at 402.345.0606.

Parking information for each venue is provided on this site under "Venues"

There is no dress code for performances at either the Holland Center or the Orpheum Theater. Please dress comfortably and enjoy yourself! To ensure everyone enjoys the show, our polices include:

• All electronic devices must be turned off or switched into silent mode during the performance.
• The use of any recording devices during the performance is not permitted.
• Snacks and beverages with lids are permitted in the Orpheum Theater.
• As a courtesy to other patrons, please dispose of all trash in the provided receptacles near the entrance doors of the hall.
• No smoking, including e-cigarettes, is allowed in the building.

If you have left an item at either the Holland Center or Orpheum Theater, please call the security desk at 402.661.8555.

Omaha Performing Arts owns and operates the Holland Performing Arts Center, Orpheum Theater and Ticket Omaha. For more information about either venue, call 402.345.0202.

Yes! Ticket Omaha offers gift certificates in any denomination that can be redeemed towards tickets to events on sale through Ticket Omaha or dining at ZINC and NRG Energy Ovations

Gift Certificates may be redeemed online at TicketOmaha.com, over the phone at 402-345-0606, in-person at the Ticket Omaha box office or at ZINC Dining, both located inside the Holland Center at 13^th and Douglas streets

If a performance has been canceled, a phone call is made and an email is sent to all ticket holders who have provided their phone numbers to Ticket Omaha. In addition, an alert will be posted clearly on the home page of this website and/or the presenting organization's website. Local media outlets are always informed of cancellations due to weather or other emergencies. Ticket Omaha does not refund or exchange ticket purchases.

All ticket sales are final. If you have any questions or concerns, call Ticket Omaha at 402.345.0606 or email TicketOmaha@omahaperformingarts.org.

If you have a problem ordering tickets online, please contact Ticket Omaha toll-free at 866.434-8587 or 402.345.0606. Or email TicketOmaha@omahaperformingarts.org.