Frequently Asked Questions

When is Ticket Omaha open?
Does Ticket Omaha accept cash, checks, or credit cards?
Does Ticket Omaha hold tickets or have a Will Call window?
What happens if I lose my tickets?
It looks like the seats I've ordered are not together. How can I be sure?
Are the Orpheum Theater and Holland Performing Arts Center accessible to patrons with special needs?
When should I arrive and what should I expect?
How do I choose my seat?
Where do I park?
Is there a dress code?
May children attend a show?
Is there a lost and found department?
I'd like to learn more about the Holland Center and Orpheum Theater.
Does Ticket Omaha offer gift certificates?
How will I know if a performance has been canceled?
May I return or exchange my tickets?
Who should I contact if I have trouble ordering online?
What are partial view seats?
Is this website fully secure?