Frequently Asked Questions

What are Ticket Omaha's Hours?
How do I access my Mobile Tickets Wallet?
May I return or exchange my tickets?
How will I know if a performance has been canceled?
How do I choose my seat?
What are partial view seats?
How can I pay for tickets?
Who should I contact if I have trouble ordering online?
Are the Orpheum Theater and Holland Performing Arts Center accessible to patrons with special needs?
When should I arrive for a show and what should I expect?
Where do I park?
How do I get through security lines faster?
What items are NOT permitted in the venues?
What is allowed in the venues?
Is there a dress code?
May children attend a show?
Does Ticket Omaha hold tickets or have a Will Call window?
It looks like the seats I've ordered are not together. How can I be sure?
What is GalaPro?
Is there a lost and found department?
Does Ticket Omaha offer gift certificates?
Is this website fully secure?
How can I learn more about the Holland Center, Orpheum Theater and event rentals?
Do I need to bring cash for concessions or merchandise?
Can I check my coat?

Official retailer for the Orpheum Theater & Holland Center